HELP & LEGAL
Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or interact with us. By using this site, you agree to the practices described here.
Who We Are
This website is operated by ABSTERGO -PAC LLC, USA (“we”, “us”, “our”). The ALTIOMA NUTRITION™ brand is owned by ABSTERGO-PAC LLC.
Contact
For privacy questions or requests, contact us via Contact. Please include your name and the email used to interact with us.
Effective Date
February 16, 2026
Scope
This policy applies to information collected through our website and communications. It does not cover third-party sites you may access through links.
Information We Collect
We may collect the following categories of information:
• Information you provide: name, email address, phone number, message content, and any details you submit through forms or support requests.
• Transactional information (if you purchase): order details, shipping address, and payment-related metadata. Payment card details are typically processed by a payment provider and not stored directly by us.
• Device & usage data: IP address, browser type, pages viewed, interactions, and approximate location derived from IP.
• Cookies and similar technologies: used for site functionality, analytics, and preference storage (details below).
How We Use Information
We may use information to:
• Provide and operate the website and related services
• Respond to messages, support requests, and inquiries
• Process orders, fulfillment, returns, and customer service (if applicable)
• Improve site performance, usability, and security
• Send administrative messages (e.g., confirmations, important updates)
• Send marketing communications where permitted and with opt-out options
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations and enforce our policies
How We Share Information
We may share information in limited circumstances, including with:
• Service providers: hosting, analytics, email delivery, customer support tools, payment processors, and fulfillment partners, solely to perform services on our behalf.
• Legal & compliance: when required by law, subpoena, court order, or to protect rights, safety, and security.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets (information may be transferred as part of that transaction).
We do not sell personal information in the traditional sense. If applicable law defines “sale” or “sharing” differently (e.g., some targeted advertising scenarios), we provide choices described below.
Cookies & Analytics
We may use cookies and similar technologies for:
• Essential site functionality (security, session, preferences)
• Performance and analytics (understanding how visitors use the site)
• Marketing/advertising measurement (if enabled)
You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.
Marketing Emails
If you subscribe or otherwise opt in, we may send promotional emails. You can opt out at any time using the unsubscribe link in the email, or by contacting us. Administrative and transactional messages may still be sent when necessary.
Data Retention
We retain information for as long as reasonably necessary to provide services, fulfill requests, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the type of data and legal requirements.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps.
Your Privacy Choices
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information,
and to opt out of certain processing (such as targeted advertising where applicable). To submit a request, contact us via
Contact.
We may need to verify your identity before completing certain requests.
California Privacy Notice (If Applicable)
California residents may have additional rights under California privacy laws. If we enable advertising technologies that are considered “sharing” under California law, you may have the right to opt out. We will honor applicable opt-out signals where required. To submit a request, use our Contact page.
International Visitors
If you access this site from outside the United States, you understand that information may be processed and stored in the U.S. and other jurisdictions where our service providers operate, which may have different data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above indicates when it was last revised. Continued use of the site after updates means you accept the revised policy.